Air Tahiti Nui Reviews

Air Tahiti Nui has an overall rating of 3.2 based on 29 reviews. Customer feedback on Air Tahiti Nui is mixed: Air Tahiti Nui reviewers highlight positive aspects like friendly and helpful staff, comfortable seating, good in-flight meals and entertainment, which strongly appeal to travelers seeking unique experiences in Tahiti and the South Pacific. However, Air Tahiti Nui is often criticized for its limited flight options, higher prices compared to competitors, occasional delays and cancellations.

3.2/5.0

29 reviews

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All Air Tahiti Nui Reviews (29)
robertsandoval5467
May 06, 2026
"Okay flight, but service could’ve been better"
The flight itself was fine, nothing major to complain about there. But the onboard service felt slow and not super friendly 😕 I had to ask twice just to get some water, and the crew seemed either really busy or kind of annoyed. I expected a bit more from this airline.
Carlene-walker
April 30, 2026
"Pretty average overall"
The meals were okay, but nothing I’d get excited about. The drinks took longer than I expected, and the coffee wasn’t very good, which was a bit disappointing. The snacks were decent though, so that helped. Overall, it wasn’t a bad experience, but for a long flight, I’d say it was average and not the best value.
Teddy-dowling
April 16, 2026
"Connection was okay, but the transit experience could be smoother"
I had a connection with Air Tahiti Nui, it was just okay. The flight itself was fine, so no complaints there, but once I was in transit, things felt a bit confusing. I needed directions at one point and there wasn’t much help around, which made it more stressful than it needed to be. The waiting area was also crowded, so it wasn’t the most comfortable place to sit and wait. I did make it to my next flight without any major issues, but based on the experience, I think the connection process could be a lot smoother for passengers just passing through...
Glenn_luallen05
April 11, 2026
"Pretty easy overall, though maybe I missed the baggage info"
The site was simple to get around, and the booking steps made sense to me. It did take me a minute to find the baggage info, though maybe that was on me and I just didn’t look in the right spot at first. Overall, it worked fine and didn’t feel confusing.
danavallejo4737
April 10, 2026
"Canceling Felt Way Harder Than It Should Have"
I tried to cancel my flight and felt like I was being passed from one person to another with no real help. Getting any clear refund information was slow and frustrating, and after a while it started to feel like I was practically begging for answers. Definitely left me feeling resentful about the whole experience
cherylwatkins4563
March 29, 2026
"My Air Tahiti Nui flight was a mess…"
My Air Tahiti Nui flight was a mess from start to finish. First we had the classic “mystery delay,” where nobody really explained what was going on. Then came the “vintage comfort” seats, which felt old and uncomfortable the whole way. The food was another little adventure in disappointment, and after landing, baggage took forever like it was arriving by canoe. I expected a lot better, but the whole experience was stressful and frustrating. If I have another option next time, I’m definitely taking it
judithfroneberger7817
March 16, 2026
"Refund Took Way Too Long"
I had to cancel my flight and request a refund. To be fair, the money did come back eventually, but it took a few weeks and I had to chase them up twice before anything really moved. The staff I spoke to were polite enough, but the delay felt like it was on them for not keeping me updated or pushing it through sooner.
michaelbland1230
March 07, 2026
"Lost bag and felt like I was being strung along"
My bag got lost on my Air Tahiti Nui flight, the whole process after that was really frustrating. At first they just handed me a form, so I thought, okay, maybe this will get sorted. But after that, it felt like nobody was actually helping. I called and emailed a bunch of times and kept getting the same vague responses with no real update, no apology, and no clear idea of when I’d get my stuff back. After a while I started worrying I was just being brushed off or fooled into waiting with no actual progress. I ended up having to buy clothes and toiletries myself. The flight was over, and it felt like their support was over too
Jill_averill91
February 18, 2026
"I had a question about my booking and…"
I had a question about my booking and they got back to me fast, which feels rare these days with some companies acting like replying is optional. They sorted it out without a bunch of back and forth, and the whole thing was easy. Really helpful overall.
MichaelBurgess_10
February 18, 2026
"Nice deal with bags included"
I found a better fare here than on a couple other sites I checked, and since the bags were included, it just felt like a better deal even if I didn’t compare every tiny detail. Booking was easy too, so I’m happy with it for what I paid
HeatherBates_41
February 18, 2026
"Veggie Meal Was Fine, Just Late"
My vegetarian meal came out correctly, which I appreciated, but it arrived a little late. I was kind of in a rush, so the wait made things a bit stressful, even though the food itself was fine
david_Johns02
February 12, 2026
"Easy booking with no surprises"
Booked my flight on airtahitinui last night it was smooth. Comparing dates and fares was easy, and I liked that the seat option showed up before payment, so there weren’t any last-minute surprises. Payment went through on the first try, and the confirmation email landed about a minute later. Nothing fancy, but it worked exactly like it should.
alicevizcarrondo4063
February 06, 2026
"Waited Way Too Long"
I was go there thinking it would be quick, but the wait is really long and the lines was a mess. It just felt like nobody knew where they should be standing, and I got frustrated after a while.
JoePatella
January 21, 2026
"Comfortable Enough, I Guess"
The seat was comfy for a long flight, and the leg room was actually decent, which kind of surprised me? It wasn’t perfect, and I’m still not totally sure why it felt better than I expected, but I did manage to sleep a bit. So yeah, no big complaints really.
luiskotas8410
January 20, 2026
"Friendly staff made the flight easy"
The staff were really nice and helpful, which made the whole flight feel easy and stress-free (always a relief when travel days can be a bit much).
bobbie-Condo
January 14, 2026
"Quick and Easy Checkout"
Payment was really simple and didn’t take much time at all. I liked that I could get through checkout without any hassle, which made the whole experience more convenient.
TRACEY
January 13, 2026
"Okay entertainment, but not much variety"
I flew with Air Tahiti Nui recently. The inflight entertainment was just okay. The screen worked fine. No issues there. But the movie selection felt a bit old. There also wasn’t a lot to choose from. For a long flight, I expected more. I found a couple of things to watch. Then I got bored after a while. It wasn’t terrible. It just could be better
YolandaBarnhill
January 09, 2026
"Pretty on time overall"
I flew with Air Tahiti Nui recently, it was fine. Both flights left close to when they were supposed to, and I think we got in maybe 10 minutes late, which wasn’t really an issue. Boarding did feel a little slow for some reason, but once we were on, everything seemed to move along. Not much else to complain about, and I’d probably fly with them again.
Dan_lee93
January 02, 2026
"Helpful Staff, Confusing Check-In"
The staff were really helpful and friendly, which I appreciated, but the online check-in was, i kept second-guessing what I was supposed to click next. It worked out in the end, but it definitely could’ve been clearer.
EstherBrown
December 22, 2025
"Baggage Service Was a Total Letdown"
The flight itself was fine, but the baggage situation was ridiculous. My suitcase took forever to come out, and when it finally did, one of the wheels was broken. I went to the counter expecting someone to actually help, but they barely seemed to care and just told me to fill out a form. That’s not support, that’s passing the problem back to the customer. Really disappointing and not at all what I expected.

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